Privacy Policy
Effective Date: 01.01.2026
Website:https://www.finestcoffeeandtea.co.uk
Finest Coffee & Finest Tea (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from our website.
1. Who We Are
Finest Coffee & Finest Tea is a UK-based online retailer selling specialty coffee and tea products.
For data protection purposes, we are the “data controller” of your personal data.
If you have any questions about this Privacy Policy, please contact:
Email: [email protected]
2. What Information We Collect
When you visit or make a purchase, we may collect:
a) Personal Information You Provide
Name
Billing and delivery address
Email address
Phone number
Account login details
Order details
b) Payment Information
Payments are processed securely via third-party payment providers (e.g., Stripe, PayPal).
We do not store your full card details.
c) Technical Information
IP address
Browser type
Device type
Pages visited
Time spent on site
Cookies and tracking data
3. How We Use Your Information
We use your information to:
Process and fulfil orders
Deliver products via our fulfilment partners
Provide customer support
Send order confirmations and updates
Improve website functionality
Prevent fraud
Send marketing emails (only if you opt in)
We process data under the following lawful bases:
Contract (to fulfil your order)
Legitimate interests (improving services, fraud prevention)
Consent (marketing communications)
Legal obligation (accounting and tax compliance)
4. Order Fulfilment & Drop Shipping
To deliver your order, we share necessary details (such as name and delivery address) with our roasting and fulfilment partners.
These partners are required to process your data securely and only for fulfilment purposes.
5. Marketing Communications
If you subscribe to our newsletter, we may send promotional emails.
You can unsubscribe at any time by:
Clicking the unsubscribe link in any email
Contacting us directly
We will never sell your data to third parties.
6. Cookies
We use cookies to:
Enable shopping cart functionality
Improve website performance
Analyse visitor behaviour
Support marketing campaigns
You can control cookies through your browser settings.
For more details, please see our [Cookie Policy].
7. Data Retention
We retain personal data:
For as long as necessary to fulfil your order
For legal and accounting purposes (typically 6 years in the UK)
Until you withdraw consent for marketing
8. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Request data portability
Withdraw consent
To exercise your rights, contact us at [Insert email].
If you are not satisfied, you can complain to:
Information Commissioner’s Office (ICO)
https://ico.org.uk
9. Data Security
We implement appropriate security measures including:
SSL encryption
Secure hosting
Limited access to personal data
Trusted payment processors
However, no online system is 100% secure.
10. International Transfers
If any service providers are located outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.